We at Blurbpoint are dedicated to provide the best services to our clients. Our customer satisfaction guarantee applies to the quality of the blog comments, monthly links services, or our social bookmarking services. Beside quality we value time and so we also assure that you will receive your order in a certain time frame.
We value your feedback and your concern with regard to your order and it would help us serve you better; hence we have a refund policy. If case you are dissatisfied with the completed order, please contact our 24 * 7 customer support with your concern as your first option. Our customer support should be able to address your concerns and come to a solution to satisfy your expectations. We will provide the best possible solution and address all your concerns and issues. If you are still dissatisfied after contacting our customer support team, you may apply for a refund. For refund please go though our guidelines.
1. We would not be liable to refund in circumstances where we miss the submission deadline due to a customer`s failure to submit necessary material on time.
2. When a customer makes a claim for poor quality of an order, please provide specific examples with regard to any quality issues of the comments.
3. Customers are eligible to claim refund for unapproved DMOZ Submission. Only after a duration of 6 months after since the DMOZ Service is purchased. The refund amount would be of 50% only.
Majority of SEO submissions services go by "success rate". While providing you the final report we will ensure that we keep up with your order details. i.e. if your order states 40 approved comments, we will provide 40 approved comments. We hope for a success rate of 100% for all our products, we guarantee that you will get the backlinks that you pay for. We only offer refunds to orders with less than 75% success rate.
In case you are still not satisfied, please contact our 24 * 7 customer support with your Order No. and ask for a cancellation of your order. The details would be sent to you via email. However please note it would not be possible to cancel your order if we have completed 50% of your work.
We do not issue any refunds if we fail a deadline due to delays in submission of necessary materials and content from the customers end. Please make sure to submit all necessary materials as soon as possible.